Our Services
Patrolling - Photography Prevention
Our patrolling service offers a less invasive approach to photography management, with our trained stewards monitoring the event and responding to any unauthorised photography according to your chosen level of management.
We offer three levels — or we can work with you to create a bespoke approach that fits your event and guests.
Level 1 — Notify Our team monitors the event discreetly and notifies your appointed point of contact if a guest takes an unauthorised photograph. You remain in control of how it is handled. Ideal for clients who want to be kept informed without any direct intervention from our team.
Level 2 — Approach Our team calmly and politely approaches the guest and asks them to delete the photograph. This removes the burden from you entirely — no awkward conversations, no disruption to the event — handled quietly and professionally in real time.
Level 3 — Remove For clients with a zero-tolerance policy, our team approaches the guest and politely asks them to leave the event. This level is handled with the utmost discretion and professionalism, ensuring the situation is resolved without disturbance to other guests.
Bespoke Level Your event, your rules. If none of the above quite fits, we work with you to design a management approach that suits your specific requirements and guest profile.
Anti-Photography Phone Pouches
Our anti-photography phone pouches are the most thorough method of preventing unauthorised photography at your event. Administered to guests on arrival, each pouch covers the camera on their device for the duration of the event — while allowing full use of their screen, calls, and apps throughout.
Guests keep their phone with them at all times. The camera simply isn’t accessible until the pouch is removed at the end of the evening.
Our team remains present throughout the entire event to manage any pouch requirements as they arise — whether a guest needs their pouch temporarily removed to step outside, use the facilities, or leave early. On their return, the pouch is reapplied before they re-enter the hall. Nothing is left to chance.
For clients where confidentiality is an absolute priority, our patrolling service can be added alongside the pouch service. Our stewards monitor the event to ensure pouches are being worn correctly and provide an additional layer of oversight throughout — giving you complete confidence that your privacy policy is being upheld at every moment.
Used at product launches, confidential briefings, and private celebrations, our pouches are trusted by event organisers who cannot afford leaks.
- Compatible with all major smartphone models
- Transparent PVC — full touchscreen functionality retained
- Administered and collected by our trained on-site team
- Hayaah Security branded
Access & Guest Management
Your guest list is the foundation of a well-run event. Our team manages entry points with care and professionalism — welcoming invited guests, cross-referencing guest lists, and guiding attendees smoothly from arrival through to the event space.
We handle the moments that can otherwise fall to the host — an uninvited guest at the door, a name not on the list, a guest unsure of where to go. Our team manages each situation calmly and courteously, so you never have to.
For corporate events, this extends to press accreditation, attendee verification, and managing movement across different areas of the venue. For private events, it simply means your celebration remains exactly as you intended — for the people you chose to invite.
We have extensive experience supporting events where religious and cultural considerations are central to how the event is run. Where gender segregation is required, our team manages this with sensitivity, discretion, and a thorough understanding of the cultural context — ensuring that every guest feels respected and comfortable throughout. Our teams are experienced in navigating these requirements naturally, without making guests feel monitored or uncomfortable.
- Invitation-only entry, managed with warmth and professionalism
- Real-time guest list management
- Guided flow from arrival through to the event space
- Experienced in religious and culturally sensitive environments
- Gender segregation managed with care and discretion
- Discreet, professionally presented teams
Event Floor Management
Our floor management teams keep your event running to plan — directing guests, managing flow between spaces, maintaining any designated zones, and resolving friction quietly and professionally before it becomes a problem.
Whether your event requires specific spatial arrangements, controlled movement between areas, or simply a well-organised room, our stewards are trained to deliver it without disruption to the guest experience.
Beyond managing guests, our team can take on the broader coordination that keeps an event running smoothly behind the scenes. From liaising with caterers, venues, and third-party vendors to managing timings, coordinating suppliers, and communicating with your wider event team — we make sure every moving part is aligned, so nothing falls through the cracks on the day.
Think of us as an extension of your own team. We handle the coordination, the communication, and the unexpected — leaving you free to be present for the moments that matter.
- Guest flow and directional management
- Designated zone management and spatial arrangements
- Vendor and supplier liaison on the day
- Supplier and timing coordination
- Communication with your wider event team
- Discreet resolution of any issues as they arise
Stewards & Ushers
Your guests’ first impression of your event is often your stewards. Ours are professionally presented, briefed on your specific requirements, and trained to handle the unexpected — from managing unexpected arrivals to de-escalating difficult situations with composure.
Available for events of any scale, from intimate private gatherings to large-scale corporate functions.
- Welcoming and guest-direction duties
- Information and wayfinding throughout the venue
- Incident management and escalation protocols
- Multilingual teams available on request
Event Hosts
The right host sets the tone for everything. They are the first voice your guests hear, the person who keeps energy in the room, and the professional who ensures the programme moves forward without the organiser having to step in.
Our hosts are experienced, personable, and fully briefed on your event before arrival — from the running order and key guests to any cultural or contextual details that matter. Whether you need someone to anchor a formal corporate programme or bring warmth to a private celebration, we match the right host to your event.
A skilled host does not just fill silence. They make your guests feel at ease, keep the evening flowing naturally, and bring a composed, professional presence that elevates the entire experience.